Refund policy

ALL SALES FINAL

All purchases made on BellaGxldBrand are final sale.

We do not offer refunds, returns, or exchanges under any circumstances.

This includes, but is not limited to:

• Custom jewelry

• Personalized items

• Name necklaces

• Initial necklaces

• Ready-to-ship jewelry

• Earrings, bracelets, and chains

Please review all product details carefully before placing your order.

Once an order has been placed, it cannot be canceled, changed, or refunded.

We are not responsible for:

• Incorrect shipping addresses

• Misspelled custom names submitted by the customer

• Packages marked as delivered by the carrier

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with photo proof.

Approved issues will be handled at our discretion.